An RMM
No agents, no patching, no remote access. That is a different product with a different risk profile, and putting software on every one of your clients' machines is not a thing to take on lightly or on the side.
About
Built in EU Malta.
SIVO Hub is built and run by Christian Cilia. There is no team page because there is no team, and the person who answers your email is the person who wrote the thing you are asking about.
Why it exists
IT people end up running several clients out of a mailbox and a spreadsheet. The work gets done. What does not get done is the record of it: which hours went where, whose laptop is out of warranty, what was agreed in January, and the invoice at the end of a month that ended four days ago.
Every tool that solves this properly is priced per technician, which punishes exactly the one-person business that needs it most, and most of them assume you also want remote monitoring bolted to it. SIVO Hub is the record keeping half, priced for the size of your own team rather than the size of your client list.
Who builds it
One person, in Malta, and that shapes the product in ways worth being straight about. Support for the product is an email address rather than a rota, so you reach the person who wrote the feature you are asking about. Security is handled by measures that are written down, dated and specific rather than by a certificate. And it is funded by the people who use it rather than by an investor with a timeline, so there is no acquisition coming and no reason for the price to change shape once you are on it.
The upside is the one you cannot buy from a larger company. Ask for something and you are asking the person who will write it. Find a bug and it is fixed the same week rather than triaged into a quarter.
What it will not become
A marketplace
No app store, no partner tier, no per-connector fee. Slack, Microsoft and Google are connected because they are where your people already are, and the list grows when something is genuinely useful rather than when it makes a directory look full.
An AI that answers your tickets
Your clients are paying for your judgement. A model guessing at a reply and putting your name on it is a way of losing that quietly, and you would be the last to find out.
An IT support company
SIVO Hub is the software. The support itself is done by you, for your own clients or your own staff. Nobody here answers your tickets, maintains your equipment or sells support hours, and no plan includes any of that.
Talk to me
Tell me what your week looks like.
Not a demo request and not a sales call. Email what you actually deal with, how many clients, how many of you there are, and what currently goes wrong at the end of the month. I will tell you whether this fits, including if it does not.
Or just try it.
7 days, everything switched on, no card and no sales call.
Start 7 day free trial